We bring you the power of Customer Relationship Management (CRM).

Zemma Group, formerly Innovative Marketing Associates, is certified to implement the highest-quality CRM and database systems. Our expertise includes GoldMine, Sage ACCPAC CRM, Microsoft CRM, HEAT Service Center Management Solution and other market-leading solutions.

At Zemma Group, we're CRM evangelists. Because CRM is more than software. It's an entire business ideology that puts the customer at the center of everything you do — sales and marketing, service and support, management and workflow.

Before we discuss technology, Zemma Group conducts a thorough analysis of your business processes and goals. The intelligence we gather during this process informs our product recommendations. Then we help you select the right CRM or database solution and customize it to empower your teams to service and sell to customers.

Zemma Group implements your CRM or database system on time and on budget, and provides you with all the necessary training. The result: Your company is even more customer-focused, and successful.

Some of the world's most successful companies have embraced CRM — Amazon and Dell Computer, to name just two. Countless other organizations, many of them Zemma Group clients, are also realizing the benefits of a customized CRM or database solution. Isn't it time your company did the same?

Contact Zemma Group today. We'll talk about your CRM system and custom database needs.